AI is moving fast, but most operators are still trying to figure out what it means for their business. In this episode, Siri Chakka and Silva Gentchev share how they're approaching AI as operators. They talk about where they've found the most value, what surprised them along the way, and how they're thinking about AI's role inside their company. The conversation covers everything from diligence and customer support to internal tools, reporting, and AI agents.

Rather than focusing on theory, Siri and Silva discuss what they've actually implemented, what they've learned from experimentation, and where they believe operators should be paying attention. They also reflect on their journey from search to operations and share advice for others looking to build and grow businesses in an increasingly AI-driven world.

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